The health center’s focus is serving low-income and medically underserved people in Kodiak. It accepts all patients regardless of insurance coverage, charging for services on a sliding scale based on the patient’s income.
The organization is the first in Alaska to adopt the MyChart program, which came as part of a larger software upgrade last month.
The upgrade gives patients more tools to take an active role in their health care and helps the medical staff at the community health center work more efficiently.
Medical assistant Lydia Anderson helps patients sign up for the MyChart program at KCHC. She said the Web-based program allows patients to see just about everything that would be in their medical chart.
“They are able to see their lab results,” Anderson said. “They get a medication list. If they run out of a medication or if they lose a medication and we’re asking them what the dose is, they can always look in their MyChart.”
Patients can request a refill of their prescriptions through the program. MyChart also includes other medical records like discharge instructions, and it tracks the list of immunizations and allergies.
Emailing doctors directly has the advantage of not having to relay the message through front desk personnel, Anderson said.
“A lot of people, if they have personal questions, they don’t want to tell the front desk about their personal problems,” Anderson said. “With the messaging in MyChart, the patient can send a message and it goes straight to the clinical staff.
“As a patient, I’d appreciate that,” Anderson said.
The MyChart program contains a portal with information to educate patients on issues relating to their health.
“To me, I like it from the clinical standpoint because patients are more involved in their healthcare,” Anderson said. “This enables them to have all the information and not have to rely on the clinical staff so much. They are more in control and more in tune with what’s going on with them medically.”
Anderson said MyChart isn’t available for those younger than 18, but efforts are being made to include parents in the process, so minors could also have access to the program in the future.
Contact Mirror writer Wes Hanna at email@example.com.